I walk into a new client’s building after complaints of emails not being delivered through Outlook. Upon entering the client’s office, I immediately notice an alarming sound.
“What’s that beeping?”
“I don’t know, it’s been going on for a while now,” responds the client matter-of-fact. “I just tune it out and don’t even notice it anymore.”
I look around the room and notice a closet door, slightly ajar. I suspected a battery backup was malfunctioning and confirmed my suspicions once I opened that door. On the floor was an APC UPS, flashing on its LCD screen, “Connect battery.” Plugged into this was the office’s entire telephone and network setup.
What’s the significance of this battery backup, you may ask? Well, it does not just provide uninterrupted power to whatever electronics are plugged into it, but it also protects them from surges. During an outage, or even a brown-out, this office would lose power to their phones and internet with a non-functional battery. Worse yet, if the battery is no longer working, there is no telling if it’s even protecting against surges anymore either. Meaning, a bad lighting storm could take out their networking equipment, killing hours, if not days of productivity.
So, the next time you hear a strange beeping in your office, it’s probably time to call your local tech!
-Melissa Lira Oehl